An Methodical Dive into the Heyday of the Small Town Hotel Business
4 stars
This is a great dive into the history and business of the small to medium sized hotels that exploded across towns in the US with the advent of the car and subsequently faded as interstates and chains took center stage in the post-WW2 years. The authors work through every aspect of the hotel business, starting at funding and design to staff training and marketing operations. There's also some coverage of the social effects of the industry. I wish the analysis were just a bit more rigorous, but this book does a good job combining illustrative cases with quantitative industry data. Highly recommend
This is a great dive into the history and business of the small to medium sized hotels that exploded across towns in the US with the advent of the car and subsequently faded as interstates and chains took center stage in the post-WW2 years. The authors work through every aspect of the hotel business, starting at funding and design to staff training and marketing operations. There's also some coverage of the social effects of the industry. I wish the analysis were just a bit more rigorous, but this book does a good job combining illustrative cases with quantitative industry data. Highly recommend